Vendor Terms
Here’s a **Vendor Terms and Conditions** document for **ZILICHAT – Bulk WhatsApp Service Provider**:
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# **ZILICHAT – Vendor Terms & Conditions**
## **1. Introduction**
Welcome to **ZILICHAT**! These Vendor Terms and Conditions outline the rules and regulations for vendors using our **Bulk WhatsApp Messaging Platform**. By registering as a vendor, you agree to comply with these terms.
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## **2. Vendor Registration & Responsibilities**
- Vendors must provide **accurate business details** during registration.
- The vendor is responsible for **securing their login credentials** and account information.
- Vendors must ensure that their services comply with **WhatsApp’s official policies** and local regulations.
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## **3. Permitted Use of Services**
- Vendors may use **ZILICHAT’s platform** only for **legal and ethical business communication**.
- Prohibited activities include:
- **Spamming or sending unsolicited messages**.
- **Fraudulent, misleading, or offensive content**.
- **Violation of WhatsApp’s Business Policies**.
- ZILICHAT reserves the right to **suspend or terminate accounts** engaging in prohibited activities.
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## **4. Payment & Commission Structure**
- Vendors must **agree to the pricing and commission terms** before using ZILICHAT’s services.
- All payments made to ZILICHAT are **non-refundable** unless stated otherwise.
- Failure to make timely payments may result in **service suspension**.
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## **5. Data Privacy & Security**
- Vendors must respect customer **data privacy** and obtain **explicit consent** before sending messages.
- Any misuse of **customer data** may lead to account suspension and legal action.
- ZILICHAT does not share vendor data with third parties except as required by law.
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## **6. Service Limitations & Liability**
- ZILICHAT does not guarantee **100% uptime** due to server maintenance or third-party restrictions.
- Message delivery is **subject to WhatsApp policies, user consent, and network conditions**.
- ZILICHAT is **not responsible for business losses** caused by undelivered messages, API failures, or vendor misuse.
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## **7. Compliance & Legal Responsibilities**
- Vendors must comply with **local laws and regulations** related to messaging and customer communication.
- Vendors are solely responsible for any **legal consequences** arising from misuse of services.
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## **8. Termination & Account Suspension**
- ZILICHAT reserves the right to **terminate or suspend vendor accounts** without prior notice if terms are violated.
- Vendors may terminate their contract at any time, but **no refunds** will be issued for unused services.
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## **9. Changes to Terms & Conditions**
- ZILICHAT may **update these terms** at any time.
- Vendors will be notified of significant changes via email or platform notifications.
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## **10. Contact Us**
For any questions or concerns regarding these Vendor Terms & Conditions, please contact us:
📧 **Email:** help@zilichat.com
📞 **Phone:** +91 8050061666
🌐 **Website:** www.zilichat.com
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