Privacy Policy
Here’s a **Privacy Policy** for **ZILICHAT – Bulk WhatsApp Service Provider**:
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# **Privacy Policy**
## **1. Introduction**
Welcome to **ZILICHAT**! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our **Bulk WhatsApp Messaging Services**.
By using our platform, you agree to the terms outlined in this Privacy Policy.
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## **2. Information We Collect**
We collect the following types of information:
### **A. Personal Information**
- Name, email address, phone number, and business details (collected during registration).
- Payment and billing information for service subscriptions.
### **B. Usage Data**
- Messages sent through our platform, recipient details, and delivery status.
- Login details, IP address, browser type, and access logs.
### **C. Cookies & Tracking Technologies**
- We use cookies to improve user experience and track website usage.
- You can disable cookies in your browser settings.
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## **3. How We Use Your Information**
We use your data for:
✅ **Providing Services** – Processing bulk messaging, API integrations, and automation.
✅ **Communication** – Sending notifications, updates, and support responses.
✅ **Billing & Transactions** – Processing payments and invoices.
✅ **Security & Fraud Prevention** – Monitoring suspicious activities and ensuring platform security.
✅ **Marketing & Promotions** – Sending newsletters and promotional offers (you can opt out anytime).
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## **4. Data Sharing & Security**
🔒 **We do NOT sell or share your data with third parties** for marketing purposes.
🔒 Data is shared **only when required by law** or for **WhatsApp API compliance**.
🔒 Our platform follows **industry-standard encryption** and security protocols to protect your data.
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## **5. User Control & Data Retention**
- You can **update, modify, or delete** your personal information anytime.
- Data is retained **only as long as necessary** for service delivery and legal compliance.
- If you wish to delete your account permanently, contact our support team.
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## **6. Third-Party Integrations**
- Our platform may integrate with **WhatsApp Business API, payment gateways, and analytics tools**.
- Third-party services have their own privacy policies, and we are not responsible for their practices.
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## **7. Compliance with WhatsApp Policies**
- Users must comply with **WhatsApp’s Business & Messaging Policies**.
- Violation of WhatsApp’s rules may lead to **account suspension or termination**.
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## **8. Changes to This Privacy Policy**
- ZILICHAT reserves the right to **update this policy** at any time.
- Users will be notified of any major changes via email or platform notification.
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## **9. Contact Us**
If you have any questions or concerns about our Privacy Policy, please contact us:
📧 **Email:** help@zilichat.com
📞 **Phone:** +91 8050061666
🌐 **Website:** www.zilichat.com
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